General Information

To avoid unnecessary delays in processing your request, please be as specific as possible about the records you are requesting. If a request is vague or overly broad, (e.g. “all documents” on a topic, “all emails” for multiple people or not including a specific timeframe). It could require an extension and take longer to identify and collect potentially responsive records. Please note, closed requests are not monitored, please contact the Open Records mainline at 502-574-8773 or send an email to if you have questions.


  • It is not necessary to enter the same request multiple times for each applicable department. Open Records staff can assign one request to multiple departments.
  • A valid email address is required to access your request.
  • Do not include personal information, e.g. your full social security number in your request, only provide the last four of your social.
  • If you do not know the name of the record, describe the information you believe is contained in it.
  • Be specific about what you need. Including names, dates, keywords, or other details that can help expedite the processing of your request.
  • Understand that requests are processed in the order they are received.
  • For email searches, keywords to be searched, time frame, and name of employee’s email to included in search will need to be provided by requestor.
  • You can review our Open Records Policy here.


The records you are requesting may already be online. The city's website is designed to provide easy access to a variety of records right at your fingertips. For instance:

Non LMG Departments Contact Information 

Kentucky Court of Justice

TARC (Transit Authority of River City)

Louisville Water Company

MSD (Metropolitan Sewer District)

Louisville Metro Housing Authority

Muhammad Ali International Airport

University of Louisville

Jefferson County Clerk’s Office

Jefferson County Sheriffs Office

Property Valuation Administration (PVA)

Jefferson County Attorneys Office

Jefferson County Public Schools (JCPS)